Privacy Policy
PRIVACY POLICY
Effective Date: February 22, 2026
Last Updated: February 22, 2026
Vantage Solutions ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vantagesolutions.eu and use our services.
As a Bulgarian-based entity, we process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Bulgarian Data Protection Act.
1. DATA CONTROLLER
Vantage Solutions is the "Data Controller" for the personal data collected through our website and services.
Business Name: Vantage Solutions
Location: Bulgaria
Contact Email for Privacy Matters: [email protected]
2. INFORMATION WE COLLECT
We only collect data that is necessary to provide our services and fulfill your requests.
Identity & Contact Data: Name, email address, and phone number.
Financial Data: Payment processing is handled securely by Stripe. We do not store or have access to your full credit card details or bank information.
Technical Data: Information collected automatically via our hosting provider, GoHighLevel, including IP addresses, browser type, and usage patterns (cookies).
AI Specific Input: While we utilize AI models (OpenAI, Grok, Gemini, Copilot), we do not input your personal identity data into these AI chatbots for general processing. Your data is strictly used for administrative purposes (billing and booking).
3. HOW WE USE YOUR DATA
Under GDPR, we process your data under the following legal bases:
Performance of a Contract: To process your bookings via Calendly/Zoom and provide the services you have purchased.
Legitimate Interests: To send updates regarding our services and notify you of new opportunities, provided this does not override your fundamental rights.
Legal Obligation: To comply with tax and accounting laws regarding billing.
Important Note on AI Training: Vantage Solutions does not use user-provided personal data to train, fine-tune, or improve any third-party AI models.
4. THIRD-PARTY DISCLOSURES & DATA EXPORTS
To operate efficiently, we share data with the following "Sub-processors":
Scheduling & Communication: Calendly, Zoom.
Payment Processing: Stripe.
CRM & Automation: GoHighLevel.
AI Infrastructure: OpenAI, xAI (Grok), Google (Gemini), Microsoft (Copilot).
International Data Transfers: Many of our service providers are located in the United States. We ensure that these transfers are protected by Standard Contractual Clauses (SCCs) or other legally recognized frameworks to ensure your data receives a level of protection equivalent to that in the EU.
5. DATA RETENTION
We keep your personal data only as long as you are an active client.
Active Clients: Data is retained for the duration of our professional relationship.
Termination: We delete your data once we stop working with you, either upon your explicit request or if the service agreement is voided (e.g., non-payment).
Note: We may retain minimal records where required by law for tax or audit purposes.
6. YOUR RIGHTS (GDPR)
You have the following rights regarding your data:
Access: Request a copy of the data we hold about you.
Correction: Request that we fix inaccurate information.
Erasure ("Right to be Forgotten"): Request that we delete your data entirely.
Portability: Request a transfer of your data to another provider.
Object to Marketing: You can opt-out of future updates at any time.
To exercise any of these rights, contact us at [email protected].
7. AUTOMATED DECISION-MAKING
In accordance with Art. 22 of the GDPR, Vantage Solutions does not engage in automated decision-making or profiling that produces legal effects or significantly affects our users. AI is used as a tool for service delivery, not as a replacement for human judgment in legal or contractual matters.
8. SECURITY
We implement industry-standard technical and organizational measures provided by our stack (GoHighLevel, Stripe) to prevent unauthorized access, loss, or alteration of your data.
9. CONTACT US
If you have questions about this policy or our privacy practices, please contact:
Vantage Solutions Privacy Team
Email: [email protected]